Vic V. – San Marcos, CAJen Clopino
I needed a whole house water system because of a recent plumbing remodel, new faucets that needed to be protected from hard water that leaves corrosion, wanting to have good tasting drinking water from every faucet and healthy water to shower with. After much research of different systems, I decided to call Kevin at One Water Systems for a consultation and estimate. He came to our home and gave me a thorough education on filtration systems, all my questions were answered and we got information on what size of tank and installation would be needed for our home. I continued to do research and had a consultation with another company and after careful comparison, I decide the One Water System was for us. I drove to the offices/showroom in the San Diego area and again talked to Kevin about a few additional questions I had. We then settled on the system we needed and negotiated a good and fair price with some nice discounts, including free installation. The installation was done a week later by Juan, very professional and knowledgeable with all aspects of the system. I would highly recommend that if you have an old water pressure valve that you replace it at the time you do the new install. We had to call a week later because the valve gave out, even though it had registered a safe water pressure at the time of install. Juan came out again and installed a new pressure valve and corrected a small leak from one of the joints (probably caused by the valve that failed). Bottom line is everything got done to my satisfaction and we have had the system in place for two months. Love the taste of the water and the feel of the water when washing your hands or taking a shower, love the reduction in detergents also. Overall the investment is one of the best thing we’ve done for our home. I liked the personal touch of Kevin calling a few weeks later to check on our experience and satisfaction. We have already referred a couple of people to One Water Systems due to our overall satisfaction! Thank You Kevin and Juan for a great job and for your outstanding customer service.